Contact
Discuss the laboratory or a future submission
SASFA welcomes contact from provincial authorities, software suppliers, licensed bookmakers, technical specialists and organisations working in conformity assessment.
Current limitation. SASFA is not yet SANAS-accredited or licensed as a national testing agent. A discussion, pilot or developmental review is not an accredited statutory test.
What to include
- Your role: regulator, bookmaker, software supplier, technical specialist or another stakeholder.
- The purpose: laboratory establishment, intended scope, method development, pilot participation or a future submission.
- The product: the wagering or record-keeping system involved and who supplies and operates it.
- The jurisdiction: the relevant provincial licence or authority, where applicable.
- The timing: any planned application, certification or deployment milestone.
Do not send source code, credentials, vulnerability details or other confidential technical evidence through this form.
If you need help with gambling
SASFA cannot provide counselling or decide a dispute between a player and an operator. The National Responsible Gambling Programme provides free confidential support on 0800 006 008 and WhatsApp on 076 675 0710.
Complaints about a licensed operator should go to the operator first and then to the provincial authority that issued its licence.